“In my over 40 years of dealing with people I came across many amazing professionals in the service industry and you are one of them. You understanding of the need for both families to travel together and be in very close proximity to each other during our stay at Punta Cana and your unrelenting passion to make it happen for us was extraordinary. In the light of no availability for ... family for those dates in the same resort, you went about and beyond the regular call of duty to explore all the possible options (speaking with the tour operator, putting a request for reservation and many more) is highly appreciated. I was also very very impressed with your follow up as you kept me up to date on the status of our request and I felt very comfortable and I am in good hands throughout the process. You are an invaluable asset to iTravel2000. I wish you all the success in future. Thank you , great experience, great customer service.”