Great Experience
“I am writing this email after receiving exceptional service from one of your itravel2000 agents, Rita. Prior to speaking with her, my partner and I had spoken to several travel agents. I decided to call back tonight and was connected with Rita who absolutely turned my entire experience around! She was quick, efficient and persistent and seemed to genuinely care that we were completely satisfied. Top all of that off with an incredible sense of humour!”
Superior Service
“I am writing this email after receiving exceptional service from one of your itravel2000 agents, Rita. Prior to speaking with her, my partner and I had spoken to several travel agents. I decided to call back tonight and was connected with Rita who absolutely turned my entire experience around! She was quick, efficient and persistent and seemed to genuinely care that we were completely satisfied. Top all of that off with an incredible sense of humour!”
Excellent Service Rating on Feefo.com
“Rita was very helpful and patient when making my holiday booking.”
Group Trip
“Rita was very friendly and helpful. So looking forward to our vacation!”
Perfect Mix Of Sharing Your Expertise And Letting Us Decide For Ourselves What We Needed
"Rita, We are home from vacation. THANK YOU for your assistance. You always answered our calls promptly you were knowledgeable and provided the perfect mix of sharing your expertise and letting us decide for ourselves what we needed. Ocean El Patricia was a good choice. The facilities were very good and the food was better than average which is all you can hope for in Cuba. You looked after all the little details for us right down to excellent seats on the plane! Thank you so much"
Booking For Christmas
"We have been using itravel2000 for many years. Their service is quick, efficient and most of all carefully accurate. They do all to please. We asked for Rita who we'll ask for if we book again. She quickly made a conference call when she found out that more of us wanted to go to the same resort at the same time. She informed us of discounts available as well."
Very Helpful And Really Took The Time To Listen
"This was my first time using Itravel2000 and I have to say the experience was amazing. Rita S.-- the person who took our call was really helpful. I felt like Rita wanted to get to know my family and what makes a holiday a holiday for are family. Rita really help narrow down the options with the pro and cons and with her feedback I am looking forward to our Dec getaway and using Itravel2000 again for other trips/holidays in the future with Rita help."
You Were Wonderful To Deal With
"Rita I cannot thank u enough for all your assistance and also the ladies who helped mom. She was so happy she decided to come along that she started crying when she told me....I sure hope this resort lives up to our expectations. ...lol. either way we ll still have an awesome trip. You were wonderful to deal with and I will be keeping your information to help me with all my future travel needs."
"I truly felt I was in great hands..."
"Hello Rita, Thank you so much for all the hard work and effort you put into helping us make this vacation become a reality for our family! I truly felt I was in great hands especially after my four failed attempts to book on my own at 4 am! You were fantastic! Kind regards, Mary N. and Family!"
Thanks again Rita!
"I've been dealing with Rita for many years she is always prompt, courteous and a pleasure to deal with 5 star all the way! Thanks again Rita! -- James P."
"Extremely pleased"
"I was extremely pleased with the assistance, I received from Rita. She was very efficient and provided me with great information. I received my confirmation e-mail and also the receipt for payment with all the info on our trip immediately after our telephone conversation. We will have a wonderful vacation if everything goes as smoothly as the booking . I will be pleased to use I travel 2000 again in the future. --Carolyn C."
"This booking was simple and painless"
"I wanted to book a trip for my boyfriend's birthday for this upcoming March break. Rita was our agent and she was INCREDIBLE. She is really friendly, kind and knowledgeable. She knew what we wanted and she really helped us find the best accommodation for our needs. This booking was simple and painless. I will definitely book from itravel2000 again and more importantly from Rita! -- Bryce"
